Terms and Conditions
Introduction
Welcome to [Your Website Name]. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use this website.
1. Information About Us
Phoebe-Elpida Konsta
Tax ID: 173976404
2. Product Information
We make every effort to ensure that the products and services featured on our website are accurately described. However, we do not guarantee that product descriptions, images, or other content are error-free.
3. Ordering and Payment
By placing an order, you are offering to purchase a product subject to acceptance by me. Once your order is confirmed, payment will be processed. We accept payment through paypal, credit card, and debit card. You agree to provide accurate payment information.
4. Shipping and Delivery
We offer shipping to all eu countries. Delivery times and costs vary based on the delivery method chosen and location. We will do our best to deliver your order within the estimated time frame.
5. Returns and Exchanges
We accept returns and exchanges under certain conditions. If you are not satisfied with your purchase, please refer to our Returns and Exchanges Policy for more details on how to process your return.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
7. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is owned by Phoebe-Elpida Konsta or used under license. You may not copy, modify, or distribute any content without express permission.
8. Limitation of Liability
Phoebe-Elpida Konsta is not liable for any damages arising from the use of this website or its products. We are not responsible for any loss of data, business interruption, or other damages that may occur.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Greece. Any disputes will be resolved in the appropriate courts in Athens.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and by continuing to use the website, you agree to be bound by the updated terms.
11. Contact Us
If you have any questions about these terms, please contact us at:
Email: phoebekbags@gmail.com
Return and Refund Policy
At Phoebe K, we strive to ensure your complete satisfaction with every purchase. If you are not entirely pleased with your Handwoven Chunky Yarn Bag, we offer a straightforward 15-day return policy.
Return Eligibility:
- Returns must be initiated within 15 days of the delivery date.
- The item must be unused, in its original condition, and with all original packaging and tags attached.
- Proof of purchase (receipt or order confirmation) is required.
How to Initiate a Return:
- Contact Us: Reach out to us at phoebekonstas@gmail.com within 15 days of receiving your item.
- Provide Details: Include your order number, reason for return, and any relevant photos if the item is damaged or defective.
- Receive Return Instructions: We will provide you with detailed instructions on how to return the item.
Return Shipping:
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refund Process:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original method of payment within 5-7 business days.
- Please note that shipping costs are non-refundable.
Non-Returnable Items:
- Gift cards and items marked as final sale are not eligible for return.
For any questions or concerns regarding our return policy, please contact us at phoebekonstas@gmail.com. We are here to assist you and ensure a smooth return process.
